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Frequently Asked Questions
How do I cancel my subscription?
You can cancel anytime from your Profile page. Your access continues until the end of the current billing period.
Can I get a refund?
All purchases are final and non-refundable. Please see our
Refund Policy for details.
I forgot my password. What do I do?
Click "Forgot Password?" on the login page. We'll send a reset link and OTP to your registered email.
I forgot my registered email. How do I recover my account?
Email us at hellohorrorpodcast@gmail.com with your name and any details about your account. We'll verify and help you recover it.
Can I use my subscription on multiple devices?
Yes, based on your plan. Standard allows 2 devices, Premium allows 3, and VIP allows 5 simultaneous devices.
Are the stories in Hindi only?
Most stories are in Hindi. We also have Marathi stories. Language filters are available on the Browse page.